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Revision as of 19:27, 20 November 2023
Excerpts from "The Culture Map" by Erin Meyer:
The French, Spanish, and Russians are generally stereotyped as being indirect communicators because of their high-context, implicit communication style, despite the fact that they give negative feedback more directly.
Americans are stereotyped as direct by most of the world, yet when they give negative feedback they are less direct than many European cultures.
Russia is a puzzlingly complex culture that have finessed the ability to speak and listen between the lines yet give negative feedback that is sharp and direct. Russians often pass messages between the lines, but when it comes to criticism they have a directness that can startle their international colleagues.
If you are walking through the street without a jacket, little old Russian ladies may stop and
chastise you for poor judgment. . . . In Russia there is no reticence about expressing your
negative criticism openly. For instance, if you are displeased with the service in a shop or
restaurant you can tell the shop assistant or waiter exactly what you think of him, his relatives,
- ↑ [Adapted from Vladimir Zhelvis, Xenophobe’s Guide to the Russians (2001; London: Oval Books, 2010).
